Complete anatomy billing4/12/2023 ![]() If you’re part of this group, and you’re also experiencing collection problems, start taking credit cards… It’s hard to imagine a law firm that doesn’t accept credit cards, but I know you’re out there. These days clients expect to have choices when it comes to payment and seek out firms that accept multiple forms of payment.Īs explained in this blog post, if you don’t offer payment flexibility, potential clients will find another firm that will: The days of accepting only cash or checks are long gone. Make it easy for clients to payĪnother way to show clients that you care – and to get paid more quickly – is to make it easy for your clients to pay your firm’s legal bills by providing your clients with flexibility and payment options. Let them know that you care and that their opinions matter to you. ![]() ![]() Also, consider soliciting feedback from clients at the end of the bill. Make sure the bill explains which team member performed the work – perhaps even including a photo of the person or a link to their firm bio. E-introducing them to the attorneys and paralegals working for them is a great way to bridge that gap! Especially as the legal world begins to meld with the internet, clients crave personalization and personality in a professional landscape where they might not even enter your firm’s office once throughout the course of representation. One way to do that is to personalize the invoice.Īs explained in this post, personalizing your legal bills is a great strategy that moves you one step closer to getting paid:Īllow your clients to feel like they’re a part of a team with a more personalized experience, and satisfaction rates will grow. Use you legal bills as an opportunity to do just that: show your clients that they matter. Personalize the billĮveryone wants to feel special, and your clients are no different. The more specific and detailed your descriptions are, the more likely your clients will understand what you’re charging them for – and will be willing to pay promptly. Don’t charge a client for “revising a draft of a memorandum.” Instead, explain that you updated the document to include newly discovered information. So, instead of charging a client for a “meeting,” provide a clear description of what happened during the meeting. The clearer your description of your work, the more likely your client is to understand it and be willing to pay for it.Īvoid perfunctory descriptions that are devoid of information and use simple terms that explain what you did and why. When you draft an invoice, describe the work performed using clear, simply language. Here’s how to set your firm up for success and ensure that your legal bills get paid. The good news is that there are steps you can take to improve your law firm’s billing processes and ensure that you get paid promptly for legal services rendered – and it all starts when you send that first legal bill to your client. But unfortunately, that’s not always the case. You’ve performed the work for your client and you did a good job – getting paid for your time and effort seems like it would be a slam dunk. It does not store any personal data.One of the top struggles for solo and small firm lawyers is getting paid. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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